Rating Rationale
October 29, 2025 | Mumbai
Tata Teleservices (Maharashtra) Limited
Ratings reaffirmed at 'Crisil AA- / Stable / Crisil A1+ '
 
Rating Action
Total Bank Loan Facilities RatedRs.5166 Crore
Long Term RatingCrisil AA-/Stable (Reaffirmed)
Short Term RatingCrisil A1+ (Reaffirmed)
 
Rs.7500 Crore Commercial PaperCrisil A1+ (Reaffirmed)
Note: None of the Directors on Crisil Ratings Limited’s Board are members of rating committee and thus do not participate in discussion or assignment of any ratings. The Board of Directors also does not discuss any ratings at its meetings.
1 crore = 10 million
Refer to Annexure for Details of Instruments & Bank Facilities

Detailed Rationale

Crisil Ratings has reaffirmed its ‘Crisil AA-/Stable/Crisil A1+’ ratings on the bank facilities and commercial paper of Tata Teleservices (Maharashtra) Limited (TTML).

 

The reaffirmation factors in stable operating performance of the company. The standalone operating performance remained stable with revenue of Rs 1,309 crore and healthy operating margin of 43.9% in fiscal 2025 compared with Rs 1193 crore and 44.5%, respectively, in fiscal 2024.

 

The ratings also factor in continuation of strong support expected from the ultimate parent, Tata Sons Pvt Ltd (Tata Sons; 'Crisil AAA/Stable/Crisil A1+') to Tata Teleservices Limited (TTSL; ‘Crisil AA-/Stable/Crisil A1+’) and its associate, TTML, together referred to as Tata Tele. Any material deviation from this will be monitorable.

 

The financial risk profile remains constrained owing to sizeable debt of ~Rs 20,342 crore as on March 31, 2025, on account of large adjusted gross revenue (AGR) dues. This has led to weak debt protection metrics.

 

On October 14, 2021, the Department of Telecommunications (DoT) provided various options to telecommunication companies as per the reform package approved for the telecommunication (telecom) sector by the Union Cabinet (in September 2021). The options included a one-time opportunity to opt for deferment of AGR dues by four years with immediate effect; and a one-time opportunity to exercise the option of paying interest for the four years of deferment on the deferred AGR dues by way of conversion into equity of the net present value of the interest amount. On October 29, 2021, Tata Tele opted for the moratorium of AGR dues by four years. Hence, these AGR dues will be due in six annual installments of Rs 4,167 crore starting from March 2026.

 

The AGR liabilities of Tata Tele stood at Rs 19,256 crore as on March 31, 2025. Crisil Ratings understands that no further material AGR liabilities are likely on Tata Tele pertaining to its transactions with Bharti Airtel Ltd (BAL; ‘Crisil AAA/Stable/Crisil A1+’) and Bharti Hexacom Ltd (BHL; ‘Crisil A1+’).

 

Tata Sons is expected to provide timely financial support to Tata Tele during any shortfall in liquidity. This strength is partially offset by weak debt protection metrics.

 

Tata Tele, along with other telcos, had filed a curative petition drawing the Supreme Court’s attention to the fact that mathematical/calculation errors exist in the dues claimed by the DoT. Crisil Ratings notes that this petition was rejected by the Supreme Court in September 2024. However, Tata Tele had fully provided for these liabilities in its books. The company is pursuing other remedies for relief of AGR dues which will remain monitorable.

 

Further, the Supreme Court held that licence fee paid by telecom companies will be treated as capital expenditure and not revenue expenditure. This implies that licence fees paid by these companies will be a depreciable asset compared with being treated as an operating expense. The financial impact of the judgement will be monitorable.

Analytical Approach

Crisil Ratings has applied its parent notch-up criteria to factor in the extent of support expected from Tata Sons. The ratings are centrally based on parent support.

 

Please refer Annexure - List of Entities Consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers - Strengths 

Expectation of continued strong support from Tata Sons: Tata Tele receives significant financial and managerial support from Tata Sons, which has infused Rs 23,090 crore since April 2018. While external debt (excluding AGR dues) remained elevated at Rs 11,596 crore as on March 31, 2025, Tata Sons will work with Tata Tele if the latter faces any shortfall in liquidity that may arise to meet its financial obligation and timely payments of debts.

 

Tata Sons, along with its affiliates, holds around 98% stake in TTSL and around 75% stake in TTML. Association with the Tata group also enables Tata Tele to leverage the parent’s brand to market products and services.

 

Stable business risk profile: The business risk profile was weak prior to the demerger of the consumer mobile business owing to intense competition in the mobility business. After the demerger, Tata Tele continues to operate in the enterprise business, which has shown stable operating performance and healthy operating margin. The consolidated revenue has shown steady growth while the operating margin has sustained at 30-35% in the past three fiscals. However, the ability to grow revenue while sustaining the operating margin amid intense competition, leading to better cash accrual, will remain monitorable.

Key Rating Drivers - Weaknesses 

Weak capital structure and debt protection metrics: Despite fund infusion by the parent in the past, networth remained negative as on March 31, 2025 owing to high interest cost and accumulated losses. The debt protection metrics are also expected to remain modest over the medium term.

 

Exposure to regulatory and technological risks: Regulatory and policy changes have played a central role in defining the risk characteristics of the telecom sector in India. The sector is extremely dynamic structurally, and therefore, the risks pertaining to regulatory intervention will persist. For instance, the curative petition for seeking relief for the AGR dues was recently rejected by the Supreme Court. The telecom sector remains susceptible to technological changes too as new technologies could necessitate sizeable fresh investments or overhaul of the current networks.

Liquidity Strong

TTML had around Rs 91 crore of cash and equivalents as on August 31, 2025. Tata Sons has also provided a support letter to Tata Tele, stating its intent to take necessary actions to organise for any shortfall in liquidity to ensure timely debt servicing. High financial flexibility, arising from being a part of the Tata group, enables Tata Tele to raise additional resources.

 

Tata Sons will continue to support Tata Tele for its funding requirement or to bridge any shortfall towards its financial obligation arising out of regular business activity or any regulatory payout, if required.

Outlook Stable

Crisil Ratings believes Tata Sons will continue to offer need-based funding support to Tata Tele.

Rating sensitivity factors

Upward factors

  • Sustenance of debt to Ebitda (earnings before interest, taxes, depreciation and amortisation) below 3 times over the medium term
  • More-than-expected support from Tata Sons
     

 Downward factors

  • Downgrade in the ratings of Tata Sons by one or more notches
  • Change in stance of support to Tata Tele by the parent

About the Company

Tata Tele became a pan-India telecom operator in January 2005. The company had a unified access (basic and cellular) service licence to operate in 19 circles and a national long-distance licence to provide services within India. Tata Tele completed the sale of its consumer mobile business to BAL and BHL with effect from July 1, 2019, following the Telecom Disputes Settlement and Appellate Tribunal (TDSAT) order directing the DoT to take the merger on record; and approval of the schemes of arrangement by National Company Law Tribunal (NCLT), Delhi, and NCLT, Mumbai.

 

Consequently, all customers, assets, spectrum and agreed liabilities of Tata Tele have been merged with BAL. Post-merger, Tata Tele continues to operate the residual businesses such as enterprise business, fixed-line and broadband business.

 

Net loss was Rs 321 crore on operating revenue of Rs 286 crore during the three months ended September 30, 2025, as against Rs 330 crore and Rs 344 crore, respectively, during the corresponding period previous fiscal.

Key financial indicators (TTML - standalone)

Particulars

Unit

2025

2024

Revenue

Rs crore

1,309

1,193

Profit after tax (PAT)

Rs crore

-1,275

-1,228

PAT margin

%

NM

NM

Adjusted debt/adjusted networth

Times

NM

NM

Adjusted interest coverage

Times

0.35

0.34

NM – Not meaningful because the reported figures are negative

Note: These are Crisil Ratings-adjusted numbers

Any other information: Not applicable

Note on complexity levels of the rated instrument:
Crisil Ratings` complexity levels are assigned to various types of financial instruments and are included (where applicable) in the 'Annexure - Details of Instrument' in this Rating Rationale.

Crisil Ratings will disclose complexity level for all securities - including those that are yet to be placed - based on available information. The complexity level for instruments may be updated, where required, in the rating rationale published subsequent to the issuance of the instrument when details on such features are available.

For more details on the Crisil Ratings` complexity levels please visit www.crisilratings.com. Users may also call the Customer Service Helpdesk with queries on specific instruments.

Annexure - Details of Instrument(s)

ISIN Name Of Instrument Date Of Allotment Coupon Rate (%) Maturity Date Issue Size (Rs. Crore) Complexity Levels Rating Outstanding with Outlook
NA Commercial Paper NA NA 7-365 days 7500.00 Simple Crisil A1+
NA Letter of credit & Bank Guarantee% NA NA NA 25.00 NA Crisil A1+
NA Letter of credit & Bank Guarantee NA NA NA 52.00 NA Crisil A1+
NA Overdraft Facility NA NA NA 1.00 NA Crisil A1+
NA Proposed Term Loan NA NA NA 1188.00 NA Crisil AA-/Stable
NA Term Loan NA NA 31-Dec-25 500.00 NA Crisil AA-/Stable
NA Term Loan NA NA 31-Aug-25 970.00 NA Crisil AA-/Stable
NA Term Loan NA NA 30-Nov-26 700.00 NA Crisil AA-/Stable
NA Term Loan NA NA 31-Mar-27 1230.00 NA Crisil AA-/Stable
NA Term Loan NA NA 30-Nov-26 500.00 NA Crisil AA-/Stable

% - Sublimit of non-fund based limit includes Rs 1 Cr of fund based limit

Annexure – List of entities consolidated

Names of entities consolidated

Extent of consolidation

Rationale for consolidation

Tata Teleservices Ltd

Full

Full

Tata Teleservices (Maharashtra) Ltd

Full

Both the companies have strong operational linkages with each other, are in the same business, and have fungible cash flow.

Tata Tele NXTGEN Solutions Ltd

Full

Both the companies have strong operational linkages with each other, are in the same business, and have fungible cash flow.

Annexure - Rating History for last 3 Years
  Current 2025 (History) 2024  2023  2022  Start of 2022
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund Based Facilities ST/LT 5089.0 Crisil AA-/Stable / Crisil A1+ 10-03-25 Crisil AA-/Stable / Crisil A1+ 29-10-24 Crisil AA-/Stable / Crisil A1+ 14-12-23 Crisil AA-/Stable / Crisil A1+ 19-12-22 Crisil AA-/Stable Crisil AA-/Stable
      --   -- 05-04-24 Crisil AA-/Stable / Crisil A1+ 30-10-23 Crisil AA-/Stable / Crisil A1+ 23-11-22 Crisil AA-/Stable --
      --   --   -- 04-05-23 Crisil AA-/Stable / Crisil A1+ 20-01-22 Crisil AA-/Stable --
Non-Fund Based Facilities ST 77.0 Crisil A1+ 10-03-25 Crisil A1+ 29-10-24 Crisil A1+ 14-12-23 Crisil A1+ 19-12-22 Crisil A1+ Crisil A1+
      --   -- 05-04-24 Crisil A1+ 30-10-23 Crisil A1+ 23-11-22 Crisil A1+ --
      --   --   -- 04-05-23 Crisil A1+ 20-01-22 Crisil A1+ --
Commercial Paper ST 7500.0 Crisil A1+ 10-03-25 Crisil A1+ 29-10-24 Crisil A1+ 14-12-23 Crisil A1+ 19-12-22 Crisil A1+ Crisil A1+
      --   -- 05-04-24 Crisil A1+ 30-10-23 Crisil A1+ 23-11-22 Crisil A1+ --
      --   --   -- 04-05-23 Crisil A1+ 20-01-22 Crisil A1+ --
All amounts are in Rs.Cr.
Annexure - Details of Bank Lenders & Facilities
Facility Amount (Rs.Crore) Name of Lender Rating
Letter of credit & Bank Guarantee 52 IndusInd Bank Limited Crisil A1+
Letter of credit & Bank Guarantee& 25 IDBI Bank Limited Crisil A1+
Overdraft Facility 1 Axis Bank Limited Crisil A1+
Proposed Term Loan 1188 Not Applicable Crisil AA-/Stable
Term Loan 500 Axis Bank Limited Crisil AA-/Stable
Term Loan 970 IndusInd Bank Limited Crisil AA-/Stable
Term Loan 700 ICICI Bank Limited Crisil AA-/Stable
Term Loan 1230 ICICI Bank Limited Crisil AA-/Stable
Term Loan 500 Axis Bank Limited Crisil AA-/Stable
& - Sublimit of non-fund based limit includes Rs 1 Cr of fund based limit
Criteria Details
Links to related criteria
Basics of Ratings (including default recognition, assessing information adequacy)
Criteria for consolidation
Criteria for factoring parent, group and government linkages
Criteria for manufacturing, trading and corporate services sector (including approach for financial ratios)

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